Q: What kind of training does a handler need to have prior to receiving a service dog and how long does this training take?

A: Clients are scheduled for a two(2) week training session, during which time we help the person learn how to work as a team with their service dog. When possible, we will include training with other clients who are receiving service dogs with similar training. We try to expose clients to as many real life public settings as possible so that the client can get an idea of what it's like to work with their service dog in public. This may include, but not be limited to places such as grocery stores, the mall, public transportation if applicable to the client, or parks.

Q: Where will I stay during the 2 week training session?

A: There is a Holiday Inn and Super 8 within 15 minutes of our facility, the average cost for meals and lodging is approximately $1800 for your entire 2 week training session.

Q: Do you provide food, meals or cooking services during the two week training session?

A: No, we do not provide food or meals during the training session. We do offer an accessible kitchen facility where clients can prepare their own meals using food they bring with them, and there are various restaurants within a short drive of our facility if you prefer to eat out.

Q: Does New Hope Assistance Dogs, Inc. provide any kind of assistance with travel expenses?

A: No, we do not assist with travel expenses, this is something that you will be responsible for. If you visit Mapquest you can view a map of our location, and also get driving directions to our location which includes the number of miles from your location to our facility, which will help you decide the best way to travel.

Q: I require assistance from a personal aide, do you provide personal aides, or do I need to arrange to provide my own aide?

A: No, we do not provide personal aides for our clients, so this is something you would need to provide on your own along with paying for the personal Aide’s travel expenses.